Dear users,

The nextbit.me team does everything possible to ensure your transfers are fast and seamless, but sometimes a bit more time is needed.

Delays can occur for various reasons, but we always strive to provide advance information about expected delivery times.

Once your transfer is marked as “sent”, you’ll receive a notification via email.

Causes of Delay & How to Avoid Them

1. Payment method.

Some payment methods are faster than others. If speed is a priority for you, choose the method carefully.

For example, payments made via bank card can be processed almost instantly.

However, payments via SWIFT bank transfers usually require 2 to 5 business days to be confirmed by the receiving bank.

We are always ready to provide estimated delivery times for each payment method so you can make an informed decision.

2. Banking hours.

Keep in mind weekends and bank holidays, which can slow down the process.

Once we receive your funds, we process the transaction within minutes.

However, delays may occur if banks are closed or slow to process transactions.

3. Overtime delays.

Sometimes, the receiving bank may need extra time to credit the funds.

Some banks process payments within hours, while others may take several business days.

In such cases, we recommend contacting the receiving bank and providing the transaction confirmation to speed up the process.

We gather as much information as possible about the banks we work with to keep you informed about realistic transfer times.

The nextbit.me team would greatly appreciate it if you could share your personal experience — let us know how quickly the funds reached your account.

Together, we can make our service even better!

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