Terms of service
Website RulesThis offer combines the key provisions, terms and norms under which the nextbit.me service operates. To use the Service, the user must carefully read and agree to the following conditions. These rules are publicly available on the official nextbit.me website. Terms and Conditions of Service Provision1. Definitions1.1. nextbit.me Service (hereinafter – Service) – an organization that provides digital currency exchange services to individuals and legal entities via technical and software tools available on the official Service website. 1.2. User – an individual or legal entity that uses this Service after reading and agreeing to the terms of this offer. 1.3. Electronic money or digital currency – monetary or other obligations arising digitally between persons who create and use such currency. 1.4. Original digital currency – the currency that the client owns and intends to exchange for electronic or fiat money. 1.5. Received currency – the funds that the user receives upon completing the exchange. 1.6. Operation/transaction/payment – the process of transferring electronic money from the sender’s account to the receiver’s account. 1.7. Application (request) – the user’s intention to use the Service, confirmed by filling out a form on the Service website and providing all required information. 1.8. Currency exchange – an operation to exchange one digital currency for another at the Service’s exchange rate. 1.9. Exchange rate – the ratio of one currency’s value to another, determining how much of one currency can be obtained for a given amount of another. 1.10. Currency reserves – the amount of digital currency held by the Service for users to exchange. Users can view current reserves in the “Reserves” section on the Service’s website. 1.11. Parties – the Service itself and all users who accept the terms of this offer. 2. Subject and Effective Date2.1. The agreement covers providing users with digital currency exchange services. 2.2. The client accepts all terms by registering on the site or submitting an exchange request. 2.3. The agreement becomes effective when the funds are credited to the Service’s account. 2.4. This electronic agreement is legally equivalent to a written one. 2.5. The Service may amend the agreement without prior notice, but will post the updated version on its website. 3. Privacy Policy3.1. Personal data is encrypted and confidential, except as per clause 3.3. 3.2. The Service may request additional information, which will not be shared, except under clause 3.3. 3.3. Personal and transaction data may be shared with law enforcement or judicial authorities upon official request or for internal investigation. 3.4. Personal data is kept for two years from the last transaction. 3.5. By accepting this agreement, the user authorizes data processing, including copying, organizing, storing, refining, collecting, using, blocking, and deletion of their information. 3.6. The user may withdraw consent to data processing at any time. 4. Service Conditions4.1. Submitting an exchange request is equivalent to ordering the Service. 4.2. The Service interface allows real-time exchange tracking. 4.3. All user applications are processed in accordance with the privacy policy and anti-money laundering provisions. 4.4. A service fee is displayed on the application and payable immediately after user confirmation. 4.5. All electronic money deals comply with active payment systems’ requirements. 4.6. Once the Service fulfills its obligations, the operation is non-reversible. 4.7. If identification is required, processing times may be extended. 4.8. If funds are not received within 60 minutes of request approval, the agreement terminates. The Service may unilaterally cancel the agreement; if funds arrive later, a refund is issued within 48 hours. Transfer costs are borne by the user. 4.9. The user guarantees the funds are legally owned. 4.10. The user confirms they do not engage in money laundering, illicit drug proceeds, illegal trade, terrorist financing, or other unlawful activities. 4.11. The Service has no tax obligations—users are responsible for their own taxes. 4.12–4.14. Violation of any terms allows the Service to refuse or terminate service. 4.15–4.20. Cancelation and refund conditions: refund within 24–48 hours, depending on circumstances, with detailed provisions in the original. 5. Anti‑Money Laundering Policy5.1–5.6. The Service adheres to international norms, uses KYC, halts suspicious transactions, may request identification and source-of-funds documentation, and may share information with law enforcement. 6. Liability Limitations6.1–6.11. The Service is not liable for downtime, delays from banking or payment systems, incorrect details, force majeure, does not issue paper receipts, and user is responsible for accuracy of provided data. 7. Dispute Resolution7.1. Disputes are resolved through negotiations. If unsuccessful, legal action may be taken under applicable law. 8. Final Provisions8.1–8.3. The Service may send updates and marketing materials via email. This agreement terminates upon fulfillment or cancellation of the request. The user confirms they have carefully read and accept all terms—otherwise, the Service cannot be used.