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Order Processing
Mode • support • payouts
Important
The service operates in a semi-automatic mode. Payouts are processed only when the operator status is ONLINE (we recommend checking the current status in advance).
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After creating an order, please contact the support chat on the website and provide your order number.
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A support specialist will provide the details required to complete the transfer.
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Application processing
Timeframes • Operating mode • Payouts
Important
Our operating mode is — semi-automatic. Payouts are processed only when the operator is in the ONLINE status (we recommend checking the current status beforehand).
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Requests are accepted 24/7.
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The standard processing time — is 15 to 180 minutes, depending on system load.
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In some cases, a single payout may be completed through several separate transactions.
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Processing times may be longer on weekends and public holidays.
Please note: a separate exchange direction is available for Credo Bank, Liberty Bank, and BasisBank. If a request for these banks is created outside the corresponding exchange direction, the rate will be recalculated according to that exchange direction.